I had a visitor to my site say that they didn't get an auto-install message for installing viewpoint media player. I'm presently getting his information as to system OS and browser.

Somewhere I read something about using a mxasdetect.vbs file. Is that
seperate from the MTS3Interface.js?
If so how do I get it and what do I do with it?

Posted on behalf of: d-d

Hi,

All seems to be in order with that. The "popup" is case insensitive as of (at least) MTS3Interface 4.0.5. The "contenttype" variable is passed to the popup installer and used to ensure that the components needed for that content type are installed. No matter what value you have for that, it won't affect whether or not the popup installer window appears, nor would it affect the ActiveX host control from being installed.

There's nothing unusual about the OS/browser config of that specific user, it's the most common config around. You're also using the best MTS3Interface version.

One suggestion is that the visitor to your site has ad-blocking software. Some of these ad-blocking programs go a little further than blocking ads, they even block "innocent" popup windows. If you have contact with this user, you could try making a temporary version of your content that uses the "classic" install type and point them to that.

You haven't stated whether they saw the popup window but didn't get the verisign certificate dialog box, so I'll assume they did see the popup install window for this suggestion. The suggestion is that they have their browser configured to always not allow ActiveX installs. They would get the popup window but not get the Verisign. Perhaps they have their "Internet" zone security set to "high". That would no doubt disallow ActiveX controls from installing. The logical setting for installation of ActiveX controls is "prompt", that way you decide on a per-install basis.

-Derek

Here are some more specifics:


vmp = new MTSPlugin("pitchgrips.mtx", 800, 600, "http://mywebpages.comcast.net/rrockafellow/broadcastkey.mtx"; , "popUp" , "GenieMinimumVersion=50333440; ComponentMinimumVersion=50333440; HostMinimumVersion=50333440");


Above is my embed line.
I am using the most recent MTSInterface.js 4.0.7.2

I was told by the person that they tried using several different machines. Windows2000 & XP, Netscape 6 and Internet explorer. So far I've had this and another person make mention of the problem. But I haven't a clue as to how to go about finding out if there is a problem on my end.

I just checked out the embed generator and I see two differences and maybe you can tell me if that should matter,

'popup', 'contenttype=3;
1. currently my line has "popup" and not 'popup'
2. I don't have 'contentype=3; anywhere

Is that my problem or is their something else I need to look into.

Posted on behalf of: d-d

Hi,
It's hard to comment on why it didn't work without seeing your constructor call (vmp = new MTSPlugin.....) and also finding out what the OS/Browser/settings were.
You don't want the mtsAxDetect.vbs file. We stopped supporting that file in July 2001. Not only is it not needed, it will have a negative effect on auto-installs. You should make sure you have the latest MTS3Interface.js file, which you can find in the downloads area of the developer central website.
-Derek

could you update this topic based on the latest release of the mts3interface.js?
i want to specify the minimum version and avoid the frame and full install altogether.

are there any other tag or property options

vmp = new MTSPlugin("convcntr3.mtx", 600, 300, "bkey.mtx", 'simple', '')

another link that deals with this topic is here
"How To Make VMP installation not start at the loading of the page?"

relatively easy, but i did find the answer by looking in the mts3interface.js file

below provides a nice image saying to click on it to download viewer. less noise.

vmp = new MTSPlugin("convcntr3.mtx", 600, 300, "bkey.mtx", 'classic', '')

This message has been edited. Last edited by: H@®L¥,

Hello,

Before we can really answer that, we need to know what you want the user experience to be. Is it to:

1) Install the plugin for those who don't have it?
2) Never install the plugin?
3) For those who have the plugin, auto update people to the minimum version required for your content?
4) Show alternate content if the plugin is not installed? (Such as an image or message.)