Hello,

You know I'm a total newbie when I've been using Photoshop 7.0 for years now and just realized the other day that the ZoomView plug in was available to me.

Anyway - I used it the other day for the first time to create a page for my client who wants to put a book excerpt on his site. I thought the zoom in feature would be great. You can see the page at http://www.stonecreekpublications.com/excerpts-talking-to-god/zoom/01.html

Anyway - initially when I did it I saw a watermark and then figured out that I needed the Broadcast key, so I downloaded the universal on the home page of viewpoint's site. I then uploaded that to the server and I was able to see the image fine.

My problem now is that my client tells me when he views the page he cannot see the bookpage image. He only sees the static images that I loaded up to the pager, the header and navigation bar. He uses a Mac, so I'm wondering if that is the problem. I use a PC and tested it in Netscape and IE7 and it works fine. In Firefox it hangs the browser.

I saw someone mention a patch called MTS3Interface 5.0.2 Released on another thread but I couldn't find the URL of the page it was on.

I don't know if that patch would fix the problem with my client not seeing the page and Firefox hanging up, or if there is something else that needs to be done. Do users need to download a special viewer or anything in order to see the effect?

If someone could please help, I'd really appreciate any advice because I really need to be able to use this feature for my client.

I don't know if this was the most appropriate forum to post this in, so please forgive me if it's not the right location.

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Update as of 2/12/07 -

My client who uses a Mac said that when he viewed the page referenced above with IE he was prompted to download the Viewpoint Media Player, which he did, but the watermark appears all over the picture for him, whereas it doesn't for me. He said he can't see anything using Netscape.

I'm really still confused. I downloaded the free Broadcast key and uploaded it to the directory on the server where all the other files are and referenced that URL when creating the documents in Photoshop, so I assumed when it built the pages it would reference that location in the code to look for the key.

If someone could please help me, I'd greatly appreciate it.

This message has been edited. Last edited by: creativegirl,

Hi there
It seems that the declaration of your scene is actually missing a proper reference to your broadcast key. Please notice below where the two empty quote marks are bold. That is where you should put the reference to the broadcastkey.mtx which exists in the same directory.

<script type="text/javascript">
vmp = new MTSPlugin("01.mtx", 800, 600, " ", "popUp","ContentType=2;GenieMinimumVersion=50333486;ComponentMinimumVersion=50333486;HostMinimumVersion=50333486;RequiredVersions=SreeD.dll=3.0.7.46,SreeDMMX.dll=3.0.7.46");
</script>

Hope this helps
DavidR
Rich3D

Okay, I will try that and see what happens on his end. That doesn't really explain though why I see the image effect without the watermark and he does, but I'll try it.

Also, can you please tell me what about the MTS3Interface.js script and what that is and if I should be doing something with it?

And is there a direct link that I should provide to people viewing the page so that they can go and download the ZoomViewer plugin for their browser?

Thank you for any help you can provide on these additional questions.

Sincerely,
Kathy

quote:

I saw someone mention a patch called MTS3Interface 5.0.2 Released on another thread but I couldn't find the URL of the page it was on.

I don't know if that patch would fix the problem with my client not seeing the page and Firefox hanging up,

yes, that should fix the problem you are seeing with Firefox. The MTS3Inteface.js file is the file that is referenced by the html to create an instance of the Viewpoint Media Player (this is the actual name of the plugin, not Zoomview Player) on the page. The latest MTS3Interface.js fixes issues with firefox and mozilla browsers and can be found here: http://developer.viewpoint.com/dc/index.shtml and then click on the link under MTS3Interface 5.0.2 Released . If you read the instructions there for the .js file, you will see that if you set up your constructor line correctly in the html according to the instrucions then: A) you will not need any broadcast key and B) it will automatically handle the functionality for when someone comes to the page without the plugin installed and prompt them to install the plugin through a very user-friendly dialogue.

quote:

He said he can't see anything using Netscape.

Netscape and IE on the Mac are unsupported. Firefox and Safari are supported on non-Intel Macs. Safari running in "Rosetta" mode (see this post) is supported on Intel macs. We are working on updating the Mac VMP for full Intel Mac support and is due out second quarter of this year.

quote:

And is there a direct link that I should provide to people viewing the page so that they can go and download the ZoomViewer plugin for their browser?

If you follow the MTS3Interface.js's documentation for creating the constructor line on the page, you will not have to point them to a page to download the plugin. They will be prompted automatically when they come to the page.